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Terms of Use

Last Updated: January 15, 2026

1. Acceptance of Terms

By accessing and using the ThatWhy website ("Site") and services, you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our Site or services.

2. Description of Services

ThatWhy provides professional IT solutions and business consulting services, including but not limited to:

• Process Automation solutions
• IT Service Management (ITSM)
• Custom Software Development
• Digital Transformation consulting
• Technology advisory services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Use of Our Website

3.1 Permitted Use

You may use our Site for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Engage in any form of automated data collection (scraping, crawling) without permission
• Impersonate another person or entity

3.2 Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Intellectual Property Rights

4.1 Our Content

All content on this Site, including but not limited to text, graphics, logos, images, software, and design elements, is the property of ThatWhy or our licensors and is protected by copyright, trademark, and other intellectual property laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Site for personal or business evaluation purposes. You may not:

• Copy, modify, or distribute our content without written permission
• Use our content for commercial purposes without authorization
• Remove or alter copyright notices or proprietary markings

5. Professional Services Agreement

These Terms of Use govern your use of our website. Professional services provided by ThatWhy are subject to separate written agreements that will specify:

• Scope of work and deliverables
• Fees and payment terms
• Project timelines and milestones
• Confidentiality obligations
• Warranties and liability limitations

6. User Content and Submissions

If you submit any content, feedback, or suggestions to us (through contact forms, email, or otherwise), you grant ThatWhy a worldwide, royalty-free, perpetual license to use, reproduce, and incorporate such submissions into our services without compensation or attribution.

7. Third-Party Links and Services

Our Site may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party sites is at your own risk and subject to their terms and conditions.

8. Disclaimers and Warranties

8.2 No Professional Advice

Information on our Site is for general informational purposes only and does not constitute professional advice. Do not rely on this information as a substitute for professional consultation regarding your specific circumstances.

8.3 Accuracy of Information

While we strive to provide accurate information, we do not warrant that the content on our Site is complete, accurate, or current. We reserve the right to correct errors or update information at any time.

9. Limitation of Liability

To the fullest extent permitted by law, ThatWhy and its officers, directors, employees, and agents shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from your use or inability to use our Site
• Damages resulting from unauthorized access to our systems
• Any claim exceeding the amount you paid to us in the past twelve months

10. Indemnification

You agree to indemnify, defend, and hold harmless ThatWhy and its affiliates from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

• Your violation of these Terms of Use
• Your use of our Site or services
• Your violation of any rights of another party
• Your violation of applicable laws or regulations

11. Privacy and Data Protection

Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Site, you consent to our privacy practices as described in the Privacy Policy.

12. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. We will notify you of material changes by:

• Posting the updated terms on this page
• Updating the "Last Updated" date
• Sending notice via email (if applicable)

Your continued use of our Site after changes become effective constitutes acceptance of the modified terms.

13. Termination

We reserve the right to terminate or suspend your access to our Site immediately, without prior notice, for any reason, including but not limited to breach of these Terms of Use. Upon termination, your right to use the Site will immediately cease.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the jurisdiction in which ThatWhy operates, without regard to conflict of law principles.

14.2 Dispute Resolution

Any disputes arising from these Terms of Use or your use of our services shall be resolved through:

1. Good faith negotiations between the parties
2. Mediation, if negotiations fail
3. Binding arbitration or litigation in the appropriate jurisdiction

15. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms of Use, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and ThatWhy regarding your use of our Site and services.

17. Contact Information

If you have any questions or concerns about these Terms of Use, please contact us: